
FAQs
1. How long does shipping take?
1. How long does shipping take?
All orders are processed within 1–2 business days. Delivery takes approximately 4–6 business days depending on your location. Once your order has shipped, you’ll receive a tracking number so you can follow your package every step of the way.
2. Do you ship internationally?
2. Do you ship internationally?
Yes, we ship worldwide. Delivery times and shipping costs vary by destination and will be calculated at checkout. Please note that international orders may be subject to customs fees depending on your country's import regulations.
3. How do I track my order?
3. How do I track my order?
Once your order is shipped, you'll receive a confirmation email with your tracking number. You can use this to track your package in real time on our Track Your Order page.
4. What sizes do you offer and how do I know which one to pick?
4. What sizes do you offer and how do I know which one to pick?
We offer sizes from XS to 2XL. We recommend sizing up if you are between sizes, as our pieces are designed with a fitted cut. A full size guide is available on the product page to help you find your perfect fit.
5. What is your return and refund policy?
5. What is your return and refund policy?
We accept returns within 14 days of delivery for items that are unworn, unwashed, and in their original condition. To start a return, contact us at our Contact page with your order number. Refunds are processed within 5–7 business days of receiving the returned item.
6. My order arrived but the item is wrong or damaged — what do I do?
6. My order arrived but the item is wrong or damaged — what do I do?
We're sorry to hear that. Please contact us within 48 hours of delivery via our Contact page, and include a photo of the item received. We will send a replacement or issue a full refund at no cost to you.
7. Can I change or cancel my order after placing it?
7. Can I change or cancel my order after placing it?
Orders can be modified or cancelled within 12 hours of being placed. After this window, your order enters processing and we are unable to make changes. Please contact us immediately if you need to adjust anything.